Privacy Policy

1. Introduction
At PEGASUS, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide us when registering or making a purchase.

  • Payment Information: We collect payment details to process transactions, which are handled securely by third-party payment processors.

  • Usage Data: We may collect information on how our website is accessed and used. This data may include your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, and the time spent on those pages.

3. Use of Your Information
We use the information we collect for various purposes, including:

  • To process and fulfil your orders.

  • To communicate with you and provide customer support.

  • To inform you about changes to our services.

  • To analyse usage patterns and improve our services.

  • To send you marketing communications, if you have opted to receive them.

4. Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service providers that assist us in our operations (e.g. payment processing, delivery).

  • Legal authorities, if required by law, or to protect our rights and safety.

5. Security of Your Information
We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights
You have the following rights regarding your personal information:

  • The right to access, update, or delete the information we have about you.

  • The right to request correction of inaccurate information.

  • The right to object to the processing of your personal information.

  • The right to withdraw consent if we rely on consent to process your information.

7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date at the top. We encourage you to review this policy periodically.

8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at the following address:

Pegasus Duty Free Ltd
Suite 908, Dominion Centre
43-59 Queen’s Road East
Hong Kong
privacy@pegasusdutyfree.com

This Privacy Policy is effective as of 01 December 2025.